CK44 Terms and Conditions for Safe, Fair Account Use

01Registration eligibility requirements

To register, you must meet the eligibility requirements below and provide information that is accurate, current, and capable of verification. CK44 may restrict or close an account if the registration details are false, incomplete, outdated, or inconsistent with verification information.

• Minimum age18 years oldRequired
• You must be at least 18 years old and use the service voluntarily. If CK44 requires location or residency information for account administration, provide truthful details for Bangladesh and do not register from a place where your use of the service is restricted by applicable rules.
• You must have an active mobile number registered in your own name. It may be used for account contact, security checks, transaction notifications, or verification, so keep access to the number current.
• Opening or controlling multiple accounts is prohibited. Register only one account for yourself and do not let another person use it.
• All registration information, including your name, address where requested, mobile number, email address, and payment details, must be accurate and kept up to date. Before submitting the form, check spelling, number length, and whether the payment account belongs to you.
• By registering, you confirm that you are at least 18 years old, understand these terms, and are using CK44 voluntarily. Set a personal spending limit, never use money needed for essential expenses, and stop playing if gambling is causing financial or emotional difficulty.

Providing false, incomplete or misleading registration details breaches these terms. The account may be restricted or closed, and any balance may be reviewed under the applicable account and payment rules before funds are released or withheld.

02Account management guidelines

You are responsible for protecting your CK44 login details and for activity carried out through your account. Use a unique password, enable two-factor authentication when available and never disclose verification codes or wallet PINs.

• Treat your username, password, one-time passwords and recovery information as confidential. CK44 support should never need your mobile-wallet PIN.
• After using a shared, public or unfamiliar device, log out fully and close the browser. Do not save your password, and check that no active session remains.
• Report any unrecognised login, wager, deposit or withdrawal to customer support immediately. Change your password first if you can still access the account, and keep relevant transaction IDs and screenshots.
• You must not sell, transfer, lend or give your account to another person. Only the registered account holder may use it.
• Contact support when changing protected account details such as your name, mobile number or payment information. Identity or payment checks may be required before a change is accepted.

Account activity may be checked for unusual logins, payment mismatches, duplicate accounts or suspected misuse. An account may be temporarily restricted while the issue is reviewed. You may be asked for accurate identification, payment records or an explanation; access may be restored when the review is resolved.

03Deposit and withdrawal policy

Available payment channels may include bKash, Nagad, Rocket or a displayed payment gateway. Options can differ by account and time, so use only the method and recipient details shown on the cashier page at the moment of payment.

Deposit requirements

• Minimum deposit: check the amount displayed for your selected cashier channel before sending money.৳100
• Use a mobile financial account held in the registered member’s own name where this is required. The account name, mobile number and deposit details should match the information submitted to CK44.
• Do not deposit through another person’s wallet or bank account. Third-party payments can be rejected or delayed for verification.
• Deposit processing time varies by channel and verification status. After paying, check the deposit record rather than assuming the balance has been credited. If it remains pending, retain the receipt and transaction ID and contact support.

Withdrawal requirements

• Minimum withdrawal: check the current limit shown in the cashier before submitting a request.The cashier amount, fees and available limits shown for your selected method apply to that withdrawal request.
• Withdrawals may be limited to verified accounts. Ensure that the registered identity and receiving payment account belong to the same person and that requested verification has been completed.
• Withdrawal times are not guaranteed and may vary because of account checks, payment-provider processing, technical interruptions or incomplete information. Follow the status in your withdrawal record.
• Daily withdrawal limitThe current daily limit is the amount displayed in the cashier for your account and payment method. Do not split transactions to bypass an account or verification limit.
• Funds connected to a bonus cannot be withdrawn until that offer’s wagering, game-contribution, expiry and maximum-bet conditions have been met. Example: if an offer requires qualifying turnover, wagers on excluded games may contribute nothing even though they use the balance.

Before confirming a deposit or withdrawal, review the cashier for platform fees and check your payment provider’s own charges. Provider fees or cash-out costs may reduce the amount sent or received.

04Bonus and promotion rules

Each bonus or promotion has separate eligibility, wagering, game-contribution, expiry, maximum-bet and withdrawal conditions. Read the specific offer page before opting in; the offer-specific terms take priority over general examples.

• Welcome bonusA welcome or first-deposit bonus applies only when it is displayed as available to your account. Check the bonus percentage, eligible deposit range and required wagering in the live offer terms; no fixed rate or turnover requirement is guaranteed here.
• Reload bonusA reload bonus may be offered to eligible returning members. Confirm the qualifying deposit, claim period, wagering requirement and eligible games before depositing.
• CashbackA cashback offer may return part of eligible net losses when expressly stated in its terms. Check the calculation period, excluded games, claim method, cap and whether wagering is required before withdrawal.
• Cash and bonus balances may be recorded separately. The wallet or bonus page should show which balance is used first and how each wager contributes to the relevant conditions.
• Bonus expiry depends on the specific offer. Any unused bonus and associated winnings may be removed after the stated deadline, so check the exact expiry date and time in Bangladesh time where specified.
• You may be unable to activate a second bonus while another remains active. Canceling an active bonus can also remove unused bonus funds or related winnings; review the confirmation message before proceeding.

05Game rules

Games such as Nine, History, Jackpot Bingo, Monster Fight, Crash Bonus, Bet and Treasure Boat Fishing may have separate rules, bet limits, settlement methods and feature descriptions. Open the in-game help or paytable before placing a wager.

• Do not assume every game works in the same way. Check whether outcomes use randomised play, live events, fixed rules or another stated mechanism, and review the paytable, return information and feature conditions provided for that game.
• If your connection drops after a wager is accepted, the round may continue and settle on the game server. Reopen the game and check bet history before placing the wager again.
• If a round is voided, the accepted stake should be handled according to that game’s cancellation and settlement rules. Check your transaction history and report any mismatch with the round ID.
• For a disputed result, server records, game-provider records, timestamps and transaction histories may be used to review what occurred. Provide the game name, round ID, stake, time and a screenshot when contacting support.
• Players are responsible for maintaining a suitable internet connection and device. Connection loss does not automatically cancel an accepted wager, so verify the recorded result in bet history.
• Minimum and maximum stakes vary by game, table, market and account settings. The limits displayed before wager confirmation apply to that round.

Game rules, available features, limits or payout structures may change. Review displayed notices and the latest in-game rules before playing after an update.

06Prohibited activities

The following conduct is prohibited and may lead to account restriction, closure, cancellation of affected transactions or a balance review under these terms. Decisions should take account of relevant records and any verification requested.

• Creating or controlling multiple accounts to avoid limits, repeat promotions or conceal account ownership.
• Using a false identity, altered document or information belonging to another person.
• Using unauthorised bots, scripts, automation tools or software to place wagers or interact with games.
• Attempting to hack, reverse-engineer, disrupt, exploit or manipulate a game, account, payment channel or platform system.
• Using the account for money laundering, payment cycling, fraud or any other unlawful financial activity.
• Harassing, threatening, abusing or impersonating other players, staff or service providers.
• Exploiting bonus rules, technical errors or coordinated betting to obtain an unfair advantage.
• Helping anyone under 18 create, fund or use an account. CK44 services are for adults aged 18 and over only.
• Selling, purchasing, sharing, lending or transferring an account or its credentials.
• Depositing with funds or a payment account belonging to a third party, unless a displayed payment rule expressly permits it and ownership checks are completed.

07Privacy and personal information

CK44 takes the protection of your personal information seriously. Details about how information is collected, used and protected are available on ourPrivacy Policypage.

• Information collected during registration is used to manage your account and, where required, support identity verification.
• We do not sell your information to advertisers or other third parties.
• Information may be disclosed to relevant authorities when required by applicable law or a valid legal request.
• You may contact support to request access to, or correction of, your personal information.

08Account Closure or Suspension

CK44 may temporarily suspend or permanently close an account in specific circumstances. Any action should be based on the account history, the applicable terms and the information available to the platform.

• Action may be taken if you breach any part of these Terms and Conditions.
• An account may be suspended if you do not reasonably cooperate with an identity or account-verification request.
• An account may be treated as inactive after 12 consecutive months without a transaction or other account activity.
• An account may be closed where there is evidence of fraud, account abuse, manipulation or other prohibited conduct.
• An account may need to remain restricted or closed because of a legal, regulatory or security requirement.

You may request account closure at any time. Before closing an account, review any pending wagers, withdrawals and applicable bonus conditions. Any eligible balance will be handled in accordance with these terms; bonus funds may be excluded.

09Limitation of Liability

CK44 is not responsible for losses or interruptions caused by circumstances outside its reasonable control, including:

• an unstable or interrupted internet connection that affects a gaming session;
• a fault, incompatibility or misuse involving your device, operating system, browser or software;
• a delay, rejection or failure involving a third-party payment service;
• unexpected technical faults, outages or transmission errors;
• force majeure events such as natural disasters, war or government restrictions.

CK44 may still review reported technical problems and seek a reasonable resolution where appropriate. Keep screenshots, transaction references and the relevant time details when reporting an issue. If a dispute arises, contact support so the matter can be reviewed under the applicable terms.

10Changes to These Terms

CK44 may amend these Terms and Conditions in whole or in part. When a change is important, users may be notified through one or more of the following methods:

• a clear notice on the main platform page;
• a notification sent to a registered email address or phone number;
• an advance notice period stated in the updated terms or notice.

Using the platform after revised terms take effect may indicate acceptance of those terms. If you do not agree with a change, stop using the services and contact support about closing your account.